I installed a 6820 in a hotel, had some issues to which I got “that shouldn’t be happening” answers from tech support, with no real answer or fix. A few annoying changes were I can’t get into programming or download when there is a supv condition (very annoying when working on an install while work is progressing in a building), new program which seems to be a bit more powerful but just different. The 6000 panels mostly continue that trend, but have had some issues with them in the past year, some have been resolved, some still linger. SK is one of my go to panels, always liked their stuff, usually just works. It’s the first thing I look at when pull a new panel out of the box. Oh and then there is the issue with the nut on the panel door making contact with the keypad buttons every time you close the door. Also beware of the F1-F4 function keys: the macro functions that you painstakingly program in through the keypad, will be erased everytime you reconnect a laptop. They are already on their 3rd firmware version so every panel has to be upgraded before you program. It also wouldn’t send NAC trouble signals. Second panel’s NAC circuits would randomly go dead and NAC troubles wouldnt clear even when jumpered. First panel wouldn’t send alarm signals, only restorals, and also had a “download unavailable” issue that wouldn’t clear. (1) 6820 and (3) 6808’s and I had to return two of the 6808’s because they failed the initial testing on the first day, and I haven’t even fully tested the other two sites yet. So far I’ve installed four sites with the new 6000 series panels.

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